Hello. I renewed the plugin, updated it and now when I fill in my form at envymygarage.com/invoice , the resulting pdf link allows me to download a pdf….that won’t open and is corrupt somehow. ??? I just renewed for 5 years but yikes, this is really disrupting our business. Please help.
Complete this form to have us login and take a look… or, provide the following information to begin troubleshooting the issue.
– When was the last time the downloaded PDF opened correctly?
– Do any other PRO2PDF merge template work correctly?
– Have you updated all Formidable Form related plugins?
– What is the filename of the PDF that is downloaded? Attach a copy to this form if possible.
– Were there any changes made to the Formidable Form, PRO2PDF field map layout, or the PDF form?
– Was the site moved or cloned?
– Are you using a SMTP plugin? If so, deactivate and try again.
Let us know the above so we may narrow down the cause of the issue.