June 16, 2019 at 11:10 pm #21723
I have already used the search function but my problem has not solved it.
I have 3 checkboxes in the form. Depending on what I select earlier (conditional logic), one of these checkboxes will be displayed.
The content of the checkboxes is almost the same.
All checkboxes A1-D1 I have named in a PDF just like that (copy / paste).
Meanwhile, I managed to map a checkbox form. But with the others I have the problem that it is not taken over on the PDF. It is very frustrating and costs much time!
Greetings RLSJune 16, 2019 at 11:46 pm #21724
We need to see the PDF, the Formidable Form, and the Field Map Layout to determine the issue.
Based on the description above, if only one option from each field may be selected, then Radio Button fields – not checkbox fields – should be used.
The fastest way for us to help is to upload the PRO2PDF Template here. Or use the link to upload the PDF along with screenshots of the Formidable Form fields and screenshot of the Field Map Layout showing the check/radio field mapping(s). Or provide login credentials and we’ll let you know how to create the field map.
We remain at your service.June 17, 2019 at 1:44 pm #21728
Okay, we see the issue…
PRO2PDF does not recognize Formidable’s conditional logic and does not map multiple Formidable Fields to a single PDF field…. (If multiple Formidable Form fields are mapped to a single PDF field, the PDF field will only contain the last mapped field. If the field is hidden due to conditional logic, then the PDF field will be empty/null/blank.)
To fix: Add fields to your PDF for each of the Formidable Fields on top of each other, with transparent backgrounds. Then map the new PDF fields to the corresponding Formidable Fields and all will work as expected.
Let us know if you need additional assistance as we remain at your service.