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Merge not working

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  • #20166 Reply

    Hi There,

    I have got the 30 days trial to test the plugin, I have uploaded my PDF which contains a form to be filled in automatically with the some information from my web form, However, it comes blank when I open it on the pdf viewer. I opened on Adobe Acrobat DC and I realised some characters were there, after looking at carefully I have noticed the characters are in Japanese or Chinese not sure which language is.

    Could anyone help me out?
    I had a look at documentation and forum to see if could find some solution or someone who has had the same problem before and I did not find anything.

    Please contact me as soon as possible, it is urgent to solve this problem, otherwise I will start looking for other plugins.

    #20176 Reply


    Check please if iconv or mbstring is installed.

    We remain at your service.

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