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Issue setting up trial version

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  • #7996 Reply


    I am trying the plugin before purchasing it, however I am getting the following error when I try to generate a PDF:

    There was an error generating the PDF file.
    Your server wasn’t able to upload PDF file: couldn’t open file “”

    I should add that I am working on IIS (Windows Server 2012 R2) and I do also see the following error at the top of the settings page:

    Folder C:\inetpub\<Website URL>//tmp/ should be writable. Please change its permissions to 777

    (I have replaced the website URL with ‘<Website URL>’ for security purposes)

    Any help with this would be gratefully received, since I am very excited about implementing a solution with your product.

    Kind Regards,

    #8061 Reply

    Can you or sys admin create a tmp folder off the WP root and make it writable? That will solve the current errors.

    #8063 Reply

    Got it working! Thank you so much.

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