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Th site is http://www.tcbxtrucking.com. After submitting the form, I randomly get an error message that says there is an error generating the pdf file. Then it says the server couldn’t upload the file, could not resolve host idealchoiceinsurance.com.
Why is this happening and how can it be fixed?
Good news! Bad news. And, our sincerest apologies.
Over the last two weeks we have experienced an issue with our server, with loss of service two weeks ago, then another a few days ago, with many since then. However, no issues have occurred within the last 8 hours that we are aware of.
We have not located the exact cause of the bad news, what appears to be, a random memory leak. You have our sincere apologies. We realize the trust and faith you have in PRO2PDF as we are humbled by it.
To mitigate the ongoing server stability issue, we doubled the server’s resources and will continue to monitor its performance closely.
Moving the server to a new host is also being considered. However, Nexcess has been highly reliable for all of us for many years, so we will try the resource upgrade, and then we’ll see how to proceed.
Please let us know if you experience any further issues!
The good news is…
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