September 28, 2022 at 3:22 am #47236Billy MushetParticipant
I am getting error.txt when a user submits a from on the website. In the past this was because the license had lapsed. However, the license is still active here so not sure whats going on.
Two versions of the same license seem to be attached to my account in the WordPress dashboard.
The website is:
Please advise. Apologies if this was posted in the wrong from before.
-BillySeptember 28, 2022 at 7:09 pm #47241adminKeymaster
Two activation keys were purchased, order #’s 33103 and 34247. 33103 expired on April 23, 2022, the other key is active with a key ending in “94D6E” expiring on January 26, 2023.
If you confirm that your key is correct then try merging a PDF from the plugin’s EXPORT tab and let us know the result, and if you are using an SMTP plugin then try disabling the plugin and testing the PDF again.
We remain at your service.September 29, 2022 at 2:37 am #47249Billy MushetParticipant
Yes the 94D6E key is correctSeptember 29, 2022 at 8:25 am #47260adminKeymaster
Then the issue is not the activation key…
… try merging a PDF from the plugin’s EXPORT tab and let us know the result…
… and if you are using an SMTP plugin then try disabling the plugin and testing the PDF again.
We remain at your service.