Formpost Error Creating PDF

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This topic contains 4 replies, has 2 voices, and was last updated by  admin 1 month, 3 weeks ago.

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  • #13115 Reply

    Linda
    Participant

    Hi, I purchased the plugin and the pro version of Formidable forms. I can export a filled PDF (with the exception of the checkboxes and radio buttons which I need to figure out) but I am getting the formpost data error when it tries to email the form.

    ================================================================================
    There was an error generating the PDF file.
    Your server wasn’t able to upload PDF file: failed creating formpost data
    ================================================================================
    Why am I getting this error?

    Thanks,
    Linda

    #13157 Reply

    admin
    Keymaster

    There are unfinished, unused, abandoned, or non-working field map layout(s) for the same form that also have email attachment checked. Go through all other field map layouts for the same form and uncheck the email attachment option.

    Or better yet, delete all unused field map layouts by selecting the layout – scroll to the bottom of the layout and click “Delete Entire Field Map”.

    Then, let us know if the issue is resolved. We remain at your service.

    #13160 Reply

    Linda
    Participant

    Thanks, the email is now sending! Can you tell me why the check boxes/radio buttons are not working. I tried to set it up just like the demo you have provided.

    Thanks again,
    Linda

    #13228 Reply

    admin
    Keymaster

    To correct, we mapped the first PDF Checkbox (Patient Is) and the first PDF Radio Button (Sex) and corrected the field map layout as follows…

    . Changed PDF Checkbox Export Values to match Formidable Form checkbox values.
    . Changed PDF Radio Button Choices to match Formidable Form radio button values.
    . Changed the names of ALL the PDF Radio Button Field options in the group to the same name.
    . Mapped the one PDF Radio Button Group Name to the Formidable Radio Button field.

    Now, all works as expected.

    #13229 Reply

    admin
    Keymaster

    To correct, we mapped the first PDF Checkbox (Patient Is) and the first PDF Radio Button (Sex) and corrected the field map layout as follows…

    . Changed PDF Checkbox Export Values to match Formidable Form checkbox values.
    . Changed PDF Radio Button Choices to match Formidable Form radio button values.
    . Changed the names of ALL the PDF Radio Button Field options in the group to the same name.
    . Mapped the one PDF Radio Button Group Name to the Formidable Radio Button field.

    Now, all works as expected.

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