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flatten pdf

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  • #34486 Reply
    Stefan Straub


    How can i disable flatten pdf? I select „no“ in settings but after save field map it is „yes“ again. Same for the e-mail settings.

    #34491 Reply

    Sounds like there may be a conflict or error with saving the PDF form.
    . From the plugin’s EXPORT tab, are you able to EXPORT a PDF with the correct data merged to the PDF form?
    . Have the flatten and email settings worked on your installation in the past, and just stopped for one field map?

    Depending on your answers, we may need to take a look at your installation, but first please reply here with the above info and screenshots of;
    . The EXPORT tab with the Form and Field Map selected and showing all the settings and at least the first mapped field.
    . The Under the Hood tab.

    Or, provide login details on this form and we’ll take a look and fix it faster, if possible.

    We remain at your service.

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