i downloaded and installed it per instructions, bought the upgrade, and it does not work. I am in an endless loop. when i click it – i get a screen that says, it requires activating. I click activate. then it takes me back to the original screen. I click it again and around and around we go. I tried removing it and reinstalling and re activating- no change. i paid for the upgrade but if it doesn’t work, request a refund. I use Chrome. I am on updated WordPress. I have Adobe. thanks.