Cannot log into my account

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This topic contains 1 reply, has 2 voices, and was last updated by  admin 6 months, 2 weeks ago.

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  • #18150 Reply

    Joji

    Hi,
    I have tried several times to login (have not changed my password) and even tried resetting my password a few times but I never get an email. Basically, what happens for each scenario is the page just refreshes. So I am always back to the login page. Please advise. thanks.

    #18151 Reply

    admin
    Keymaster

    We apologize for the login issues, based on your request we have manually reset your password in order to check the login functionality with your account. We were successfully able to login with the credentials that were sent to the email address on the account.

    You may need to clear your browser’s cache before tying again.

    Let us know if you have any further issues as we remain at your service.

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