Everything looks correct with your order and it appears at least 4 pdfs have been created so far. Please verify the “Enable local PDFTK” option is not checked on the Settings tab. If confirmed, we may need to take a look at your installation to find the issue.
If you are able to provide access please complete this form, if you are not please try entering the activation key again and let us know if you receive any messages or errors and email a screenshot of the Activation Forms tab to support AT formidablepro2pdf DOT com.
We remain at your service.