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  • #8290 Reply
    Jordan Cameron


    I filled in a form asking for you help a few days and have had no response. This matter is urgent as I cannot proceed with my work.

    When I try and create a PDF it is going to a blank screen with black FORMIDABLE PRO 2 PDF letters in the top write. Please come back to me asap.

    Total Mortgages

    #8300 Reply

    It appears the issue is being caused by one of more of the Repeatable Section Fields in your form. We’ve imported and tested your form on our server and all appears to work as expected, although this is a very large form of required fields, and numerous variables may be different from your installation to ours. Additionally, some of the required fields are causing odd errors in Formidable, which may be related or may not.

    We’ve also spent a good deal of time dissecting duplicate Field Map Layouts on your site, however, have not yet found the cause of the issue.

    Could you assist us in troubleshooting by creating a simpler version of one repeating section form and map it to your form to see if the function is causing the issue?

    We remain at your service.

    #8303 Reply

    Thank you for your support request, this issue was caused by the disabling of mbstring on your WP environment, and has been resolved on your server with the latest update (v2.30).

    Thank you too, for using the plugin. We remain at your service.

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