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PDF file arrives at owner with 0 KB

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  • #49126 Reply

    Hello and good day,

    We are using your PRO2PDF plugin here at https://knospe-aba.com/.
    We also use Formidable Form Pro.
    The mails with the PDFs to the customers and on the website are generated and sent by mail or displayed on the website.
    You can test the form, but I would not publish the link.
    The PDFs to the website owner only arrive broken at 0 KB.
    Do you have any idea what might be causing this?

    Best, Horst

    #49144 Reply
    Horst
    Guest

    Can someone please answer me, it’s really urgent!
    Thanks a lot

    #49260 Reply
    Troy McLachlan
    Participant

    I have the same problem, would like some assistance.

    #49469 Reply
    Bryan Nicoll
    Guest

    I have been using the app successfully for years. Now, the PDFs being delivered on submission are 0kb and corrupt. I have found that I am able to manually load the data set and field map and export to PDF. The resultant PDF has the same problem when I try to download it. Although, I am able to use the print function in the browser window and print to PDF.

    #49570 Reply
    bryan
    Participant

    This continues to be a problem. The resultant PDF is not 0 KB any longer but the PDF is corrupt and unusable.

    Are you still supporting this plugin? I don’t see a Support response to this issue.

    #49573 Reply
    Craig
    Guest

    I have had this problem since the start. im due to renew my sub “unlimited USD169” do i pay the renewal or do i look for another option?

Viewing 6 posts - 1 through 6 (of 6 total)
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