Where are you placing the shortcode? If it’s in the form’s On Submit Message Box or the body of the email action or a Formidable view, the shortcode is correct. If you are using the shortcode on a page or post, you’ll need to create a view and place the view’s shortcode in the page or post.
Let us know where the shortcode is or fill out this form if you’d like us to login and take a look.
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