Checkboxes in pdf file not detected

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This topic contains 4 replies, has 2 voices, and was last updated by  Andreas Torgersen 2 months, 2 weeks ago.

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  • #16800

    Andreas Torgersen
    Participant

    I have a pdf file with 5 different checkboxes. I have a formidable form with a radio box field related to those checkboxes. But in the field map designer, then it seems like the checkboxes in my pdf file are not detected. What should I do then.

    #16801

    admin
    Keymaster

    If the Formidable is a radio button then the related PDF fields should all have the same name but PDF fields Export Values should match each of the Formidable radio button options.

    If the PDF fields are named the same as the Formidable field name or key then the plugin will automatically map the fields, if the name/key does not match, you must manually map the one Formidable field to the one PDF field name/key.

    We remain at your service.

    #16805

    Andreas Torgersen
    Participant

    I have the same field name and options in the form and the pdf file, but the PDF Form Field Name only shows as undefined_2, undefined_3 etc. And when the preview functionality doesn´t work, then I don´t know which is related to which field in the pdf file.

    #16808

    admin
    Keymaster

    If possible, email a link to the webform and the PDF as an attachment to support AT formidablePRO2PDF DOT com so we may provide assistance specific to your forms. Or, you can use this online form.

    If not possible, then send a screenshot of the PDF field’s name setting, export value setting, and the Formidable Form field, “selected” in the design mode.

    We remain at your service.

    #16811

    Andreas Torgersen
    Participant

    I sent email now.

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