- This topic has 17 replies, 3 voices, and was last updated 4 years, 4 months ago by Sander.
May 22, 2018 at 5:17 am #18947SanderGuest
When I look at the tagging structure of the pdf that is produced the filled content is tagged incorrectly. It is tagged using a <tx> instead of <p> which results in a screen reader not reading out the content of the filled pdf correctly. Is there some way that can be fixed?May 23, 2018 at 9:05 am #18958
Are you able to upload examples of the original PDF and the merged PDF to this form for further review?
We remain at your service.May 29, 2018 at 10:28 am #18986bermanParticipant
I uploaded examples of the pdf.May 29, 2018 at 11:16 am #18987
We did not receive any uploaded documents, please use this form to upload them again.
We remain at your service.May 29, 2018 at 11:24 am #18990bermanParticipant
There should be files attached to the form now. Let me know if there aren’t or there is anything else I can do to help youJune 4, 2018 at 9:39 am #19023SanderGuest
Has there been any progress on this issue?June 4, 2018 at 9:55 am #19024
We have not received any example files. Try sending as attachment to support AT formidablepro2pdf DOT com.
We remain at your service.June 15, 2018 at 9:04 am #19094SanderGuest
I just sent the 2 pdf files to firstname.lastname@example.org.June 20, 2018 at 6:43 am #19124SanderGuest
Can you please provide me a timeline for the analysis of the pdf documents I sent you?June 20, 2018 at 7:47 am #19129
We are not able to recreate the issue you’ve described with the PDF you provided. We believe it’s possible the specific form data that is being merged is causing the issue. Are you able to upload the PRO2PDF template file to this form for further evaluation?June 21, 2018 at 9:49 am #19138SanderGuest
Sorry I am not sure what you mean by the pro2pdf template file? Is that something from WordPress or is that a PDF file?July 3, 2018 at 10:42 am #19238SanderGuest
If you need the PDF file that serves as a template you already have it. It is the fillable form version of the 2 that I sent you earlier. Otherwise please be more precise about what you would like me to give you.July 3, 2018 at 1:50 pm #19239
From the plugin’s TEMPLATES tab, select the field map layout from the EXPORT dropdown field and click the EXPORT FIELD MAP button, then use this form to send us the resulting file.
We remain at your service.July 4, 2018 at 7:43 am #19241SanderGuest
I believe that the file you asked for attached to the form correctly. if not I will email the file to you using the same email I sent the PDF files to.July 11, 2018 at 5:53 am #19294SanderGuest
Has there been any progress on this issue?July 11, 2018 at 8:19 am #19295
We did not receive a from submission or file from you. In our reply to sander@d****b*****.com we requested that you attach the .json file to support AT formidablepro2pdf DOT com.
We remain at your service.July 12, 2018 at 11:58 am #19304SanderGuest
file sent. Please acknowledge receipt and provide me a timeline for analysis.July 16, 2018 at 7:10 am #19334SanderGuest
Have you received the file that I sent a couple days ago? And about how long do you expect to take to examine the file?