PDF is not attaching to email

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  • This topic has 1 reply, 2 voices, and was last updated 1 year ago by admin.
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  • #32330 Reply
    tj
    Participant

    I have updated the PDF form 11 times and each time, I have created a new field map and deleted the old PDF file. The last 2 times I’ve updated the PDF form, the plugin is attempting to attach the last 2 versions to the email, but since they’ve been deleted – they are actually attaching empty files that don’t contain any data. And now the updated PDF isn’t attaching at all. What can I do?

    #32334 Reply
    admin
    Keymaster

    Sounds like more than one field map layout is set to send an email attachment when the Formidable form is submitted.

    Open all field map layouts and change the option to email attachment to NO, and save the Field Map Layout.

    Complete this form if you want us to login and take a look.

    Let us know if you have any further issues or questions.

    We remain at your service.

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