PDF file arrives at owner with 0 KB

Tagged: Formidable Form Pro, pro2pdf

This topic has 3 replies, 2 voices, and was last updated 1 year ago by admin.

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April 5, 2023 at 5:32 am #49114 Reply

Horst Müller-Fußhöller
Participant

Hello and good day,

We are using your PRO2PDF plugin here at https://knospe-aba.com/.
Order ID #46164
We also use Formidable Form Pro.
The mails with the PDFs to the customers and on the website are generated and sent by mail or displayed on the website.
You can test the form, but I would not publish the link.
The PDFs to the website owner only arrive broken at 0 KB.
Do you have any idea what might be causing this?

Best, Horst

May 11, 2023 at 7:52 am #49211 Reply

admin
Keymaster

Has the most recent update corrected this issue?

We remain at your serivce.

May 11, 2023 at 9:38 am #49212 Reply

Horst Müller-Fußhöller
Participant

Thank you for asking, unfortunately the update did not work, please check the screenshot, Best, Horst

https://www.dropbox.com/s/dry4u5aaa34cvn8/Screenshot%202023-05-11%20at%2018-32-36%20%281%29.png?dl=0

May 11, 2023 at 9:57 am #49213 Reply

admin
Keymaster

Was the PDF attachment ever delivered successfully?
Can the merged PDF be opened from the PRO2PDF Export tab?

We remain at your service.
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