Need Help Activating – Server did not return any results. Please try again later

[kevin]

I am trying to activate your plugin on nansemond.gov and keep getting a ‘Server did not return any results. Please try again later. Click here to retry.’ error. Can you help please? Thank you!

[admin]

We have not seen this error in the past. Is the free version working on your server?

Please complete this form if we are able to login to troubleshoot the issue. In the meantime, we will check our server logs for clues.

We remain at your service.

[admin]

For some reason, your server can’t connect to our API behind Cloudflare. We’ve temporarily changed the API server on your install, and it should currently work. However, to avoid issues after any future update of FPRO2PDF, the following line should be added to keep the API static.

Add the following line to your wp-config.php file:

if (!defined('FPROPDF_SERVER')) {
    define('FPROPDF_SERVER', 'https://api2.formidablepro2pdf.com');
}

We remain at your service.

[Author]

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