Multiple selections in checkbox field

[timkantergcc]

I have followed the instructions to the letter, and I cannot get the program to select multiple checkboxes. I have tested several times, and if I only chose one checkbox it works fine, however, if I chose two or more, it only selects the first one when exported to a PDF. What is the solution please?

[admin]

For checkbox fields, each PDF checkbox must have a different field name and each in the group must be mapped to the same Formidable checkbox field.

If you need more help, upload the PDF to this form so we may provide assistance specific to your form.

We remain at your service.

[timkantergcc]

I just sent the PDF over. As far as I know, I have followed the instructions exactly. The formidable form options put out the exact same data as the PDF value, and the checkboxes field maps to all the options.

[admin]

In the PDF example you sent to us, the “E” checkbox’s value is set to ‘Yes’ rather than ‘E’, so it won’t map correctly… but all others are merging correctly. Here’s the web form and merge example.

If you need further assistance, we would need to see your web form and the actual PDF form you are using so we may be specific with the directions.

We remain at your service.

[timkantergcc]

I will check the other document for this oversight on my part. If I still have trouble I will let you know.
Thank you.

[Author]

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