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  • September 24, 2024 at 7:50 am in reply to: Error when try to download PDF #49983
    caroline
    Participant

    I found the issue. I misread the date the license/renewal expired. Please close this ticket.

    July 16, 2020 at 11:40 am in reply to: Image not showing up in PDF #31393
    caroline
    Participant

    I can try but I don’t know if it’s the PDF. The PDF worked fine when I applied another form to it that had a different image field. But when I use this form it doesn’t seem to pull through. I tried to check the attributes of the field in Formidable but I don’t see anything different between those entries and the ones I have in this new form. The only difference might be that I’m using a PHP push to create the entries in this new form. Could that cause an issue?

    July 16, 2020 at 11:03 am in reply to: Image not showing up in PDF #31390
    caroline
    Participant

    I don’t have direct FTP access as I’m on WPEngine. I don’t see anything in the error logs. I just tried the pdf that I created with the old form that the image did pull through and the image came through. I tried the new form and an older pdf and the image didn’t pull through again. So I think I’ve pinpointed it down to something with how this form is setup for that file upload. But I can’t pinpoint what is different with the 2 image fields.

    September 4, 2019 at 2:13 pm in reply to: Error generating PDF #23105
    caroline
    Participant

    Ignore/close this. I see the issue and the answer in another forum post. Sorry I couldn’t locate the forum before to check.

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Viewing 4 posts - 1 through 4 (of 4 total)