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Tags in the pdf

Home Forums Bugs and Troubleshooting Tags in the pdf

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #18947 Reply
    Sander
    Guest

    When I look at the tagging structure of the pdf that is produced the filled content is tagged incorrectly. It is tagged using a <tx> instead of <p> which results in a screen reader not reading out the content of the filled pdf correctly. Is there some way that can be fixed?

    #18958 Reply
    admin
    Keymaster

    Are you able to upload examples of the original PDF and the merged PDF to this form for further review?

    We remain at your service.

    #18986 Reply
    berman
    Participant

    I uploaded examples of the pdf.

    #18987 Reply
    admin
    Keymaster

    We did not receive any uploaded documents, please use this form to upload them again.

    We remain at your service.

    #18990 Reply
    berman
    Participant

    There should be files attached to the form now. Let me know if there aren’t or there is anything else I can do to help you

    #19023 Reply
    Sander
    Guest

    Hi,

    Has there been any progress on this issue?

    #19024 Reply
    admin
    Keymaster

    We have not received any example files. Try sending as attachment to support AT formidablepro2pdf DOT com.

    We remain at your service.

    #19094 Reply
    Sander
    Guest

    I just sent the 2 pdf files to support@formidablepro2pdf.com.

    #19124 Reply
    Sander
    Guest

    Can you please provide me a timeline for the analysis of the pdf documents I sent you?

    #19129 Reply
    admin
    Keymaster

    We are not able to recreate the issue you’ve described with the PDF you provided. We believe it’s possible the specific form data that is being merged is causing the issue. Are you able to upload the PRO2PDF template file to this form for further evaluation?

    #19138 Reply
    Sander
    Guest

    Sorry I am not sure what you mean by the pro2pdf template file? Is that something from WordPress or is that a PDF file?

    #19238 Reply
    Sander
    Guest

    If you need the PDF file that serves as a template you already have it. It is the fillable form version of the 2 that I sent you earlier. Otherwise please be more precise about what you would like me to give you.

    #19239 Reply
    admin
    Keymaster

    From the plugin’s TEMPLATES tab, select the field map layout from the EXPORT dropdown field and click the EXPORT FIELD MAP button, then use this form to send us the resulting file.

    We remain at your service.

    #19241 Reply
    Sander
    Guest

    I believe that the file you asked for attached to the form correctly. if not I will email the file to you using the same email I sent the PDF files to.

    #19294 Reply
    Sander
    Guest

    Has there been any progress on this issue?

    #19295 Reply
    admin
    Keymaster

    We did not receive a from submission or file from you. In our reply to sander@d****b*****.com we requested that you attach the .json file to support AT formidablepro2pdf DOT com.

    We remain at your service.

    #19304 Reply
    Sander
    Guest

    file sent. Please acknowledge receipt and provide me a timeline for analysis.

    #19334 Reply
    Sander
    Guest

    Have you received the file that I sent a couple days ago? And about how long do you expect to take to examine the file?

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