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some values of formfields do not display in generated PDF

Home Forums Bugs and Troubleshooting some values of formfields do not display in generated PDF

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  • #18378 Reply
    softwerk
    Guest

    I have a form with many fields and the creation of pdf works fine. But some values of some webform-fields are not in the PDF. But the values are mapped to pdf fields?
    It seems that are the fields they also used in action “make order” after sending. how i can solve this problem ?

    #18380 Reply
    softwerk
    Guest

    the login to my account do not work… recover password do not work

    #18382 Reply
    admin
    Keymaster

    If data in web form fields are filled after the form is submitted, then you’ll need to send the PDF as a link in the email by placing the PRO2PDF shortcode in the body of the email, or in a Formidable View.

    Let us know if you require more assistance as we remain at your service.

    NOTE: We have sent temporary login credentials to the email on the account.

    #18480 Reply
    forms
    Participant

    no – all fields are filled before send the form … today i have a case; i checked the entries and one field (named “vermieter”) has a value but the confirmation mail and shows “NOTSET”, another field was filled but has no entry after send form and so the mail has no value and the pdf although. i already create new fields an changed in form and mapped it to pdf new… ?! what can i do.

    #18481 Reply
    admin
    Keymaster

    If data is not saved then the issue is not with PRO2PDF, contact Formidable Forms support here.

    We remain at your service.

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