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Impossible to use a PDF with not selectable text as base pdf.

Home Forums Bugs and Troubleshooting Impossible to use a PDF with not selectable text as base pdf.

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  • #2155 Reply
    Enrico
    Participant

    Hi, I have 2 pdf copy of the same document obtained using a virtual printer. The first copy is obtained printing as pdf the original .doc document, the second copy is obtained printing the first copy in PDF but as an image, so in this copy of the PDF the text is not selectable. After creating those 2 copy I added to both of them the same fields and saying the same I mean it because I first add the fields to the first copy and then I copied that fields from the first to the second copy so the fields are equal. Now the problem, I am trying to use the second copy , but when I select the map created using that pdf in the voice “Select PDF file to work with:” I can’t map the fields because the plugin remain with the ” Loading layout… Please wait…”. Using the first pdf copy in “Select PDF file to work with:” everything works good so I think this isn’t a compatibility fields problem because booth of the pdf copy have the same fields. I need to use the second PDF copy because I want to protect my document and I can’t use the plugin option to transform text to image because this will create a too big file (1MB per page) and the password are easily crackable. The second pdf is 893kb big, I did a try with only the first page of the second pdf that is a pdf of 213kb in this case I get another error, the plugin is not able to get the fields from the form and the fields from the pdf. Are there size limitation to the pdf that I can use as base pdf “Select PDF file to work with:” ? And if yes, how can I change those because I will need to use a pdf of 15 to 20 MB.
    P.S.I am using a an unlocked 30 days trial version of your plugin on a site in local on my PC with xampp . And I updated the plugin today to Version 1.7.15. I will send you a copy of my files at support at formidablepro2pdf dot com

    #2158 Reply
    Admin
    Keymaster

    I understand your need. While there is a PDF size limit we are still determining an exact number, as there are other variables that effect the limit such as number of mapped fields as well as individual PHP server settings. We will likely provide a table (or range) of limits rather than a single number.

    In the meantime, please copies of your PDF’s for testing to support (at) formidablepro2pdf DOT com and we will troubleshoot them.

    #2159 Reply
    Admin
    Keymaster

    The issue is not the PDF Forms, they work on our server, see here… (http://www.formidablepro2pdf.com/wp-admin/admin-ajax.php?action=wpfx_generate&form=qr6df2&layout=26&dataset=1162&format=pdf&inline=1)

    The issue is your Field Map Layout, I believe it has to do with the Layout Name or the PDF File name or the Formidable Form name – or all three names…

    Try removing spaces and shortening your Layout Name and your PDF Form Name, use only letters, numbers, and use dashes _ or – for spaces.

    Regarding the Formidable Form, we have not tested forms where the name includes ( ‘ ) or ( ” ), if the above does not fix the issue, please try removing them from the Formidable Form name.

    If all the above does not fix your issue, please email a temp username/password to support, and we’ll take a look.

    We remain at your service.

    #2163 Reply
    Enrico
    Participant

    Hi, I did see that on your server my document did work, but now I ask you to deactivate the link above because the document should be private. I changed the names as you said, but it didn’t work. Then I tried it in my server online and it did work. This is strange, way offline on my PC on my local server with Xampp it doesn’t work? Do you have any idea about it and how solve it? I also need to know if I can deactivate the activation key on the site in the local server and active the same key on the site on server online? Thank you in advance for your help.

    #2164 Reply
    Admin
    Keymaster

    Using the plugin offline also requires PDFTK be installed on your server to fill in PDF files. This also means that your server has to have PHP shell commands enabled.

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