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check boxes and radio buttons do not work

Home Forums Bugs and Troubleshooting check boxes and radio buttons do not work

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  • #18492 Reply
    kendavies
    Participant

    Hi have tried everything to get check boxes to work and no success. Can you please supply a simple, step by step guide to making this work with screen grabs. Last attempt had a form with just one text field, and one radio and one check box. Check box on my PDF was called ‘check1’ and I used the same name for the check box field in the form and for the check box option. Still no luck. Is it how the PDF is created that can cause the issue? Need a fix for this urgently.

    #18500 Reply
    admin
    Keymaster

    Here’s another Checkbox example with a downloadable template.

    If you are still not able to make it work we can provide instructions specific to your forms if you upload your PDF and provide a link to your webform here on this form.

    We remain at your service.

    #18502 Reply
    kendavies
    Participant

    I have sent in contact form

    #18503 Reply
    admin
    Keymaster

    You MUST change the PDF Checkbox field’s “EXPORT VALUE” to match the Formidable Checkbox field’s option value… (Use Copy/Paste) Currently, all your PDF field export values are set to “YES”. See the screenshot that was emailed to you…

    Let us know if you still need assistance as we remain at your service.

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