November 10, 2017 at 12:58 am #17315
I have upgraded one of my licences from 1 site 10 forms to 2 sites 10 forms.
But when activating the license in second site, it said “You have reached the limit of the websites that you can activate, You have 0 sites and 4 forms left”.
Currently I only activate the license in one website, it means I should have 1 remaining site to activate.
Thank YouNovember 10, 2017 at 2:12 am #17316
My Transaction PayPal ID is 0JY49455EF881871L
Subhan.November 10, 2017 at 5:40 am #17317
What is your PRO2PDF order number?
We remain at your service.November 10, 2017 at 6:15 pm #17329
It is weird, the order number did not appear at my order page. I did it yesterday, 10th November and it was successfully via PayPal, US$16 paid to Formidable PRO2PDF.
the screenshot the paypal transaction http://prntscr.com/h8y5ec
my order page did not show my latest order number http://prntscr.com/h8y61r
And the steps I did it to upgrade my license. http://prntscr.com/h8y662
The message I got when try to activate my second site. http://prntscr.com/h8y6v3
Thank youNovember 11, 2017 at 9:45 am #17332
Thank you for providing the screenshots, we have corrected the account. Let us know if you have any further issues.
We remain at your service.
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