valid until 01/01/1970

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This topic contains 1 reply, has 2 voices, and was last updated by  admin 10 months, 1 week ago.

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  • #9781 Reply

    Dayn Wellbeloved

    Hi There, please help.
    1. I can not log into my account on your website, nor can I reset my password. Please assist.

    2. When a form is emailed, the pdf is sent but is only 1kb in size and is broken. Also when trying to export pdf from backend, the error says “failed to load pdf document”

    *3.Under the tab “activated forms”, it says you do not have any activated forms and it also says “Your licence key is ***************************12412EC.
    It is valid until 01/01/1970 ”

    Very strange – please help.
    Thank you – Dayn

    • This topic was modified 10 months, 1 week ago by  admin.
    #9782 Reply

    admin
    Keymaster

    Please complete this form or provide a screenshot of the Activated Forms tab and the Settings tab so that we may further investigate the issue.

    We remain at your service.

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