Troubleshooting: 2.61 – DYNAMIC EMAIL ATTACHMENT NAME (BY FIELD ID)

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This topic contains 5 replies, has 2 voices, and was last updated by  admin 3 months, 2 weeks ago.

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  • #13490 Reply

    Daniel
    Participant

    Greetings!

    Thank you for releasing the 2.61 update with the ability to have dynamic email attachments by field ID. I was not able to have the email attachment populate the field ID data. The field ID was erased in the email attachment PDF.

    Example:

    PDF file name in e-mails:
    “[XXX] – Sample PDF Document”

    Email attachment:
    ” – Sample PDF Document”

    It removed the field ID data completely.

    ​Do you have any recommendations how to correct this?

    Thank you for your help!​

    • This topic was modified 3 months, 2 weeks ago by  Daniel.
    #13496 Reply

    admin
    Keymaster

    What type of field is [xxx]?

    We remain at your service.

    #13497 Reply

    Daniel
    Participant

    [xxx] is client’s name from Formidable form field.

    #13498 Reply

    admin
    Keymaster

    Is [xxx] a Single Line Text, Paragraph, Radio Button, Dropdown, Signature, Section, HTML, or one of the others?

    #13499 Reply

    Daniel
    Participant

    [xxx] is a Single Line Text.

    #13500 Reply

    admin
    Keymaster

    If you are sure the entry has data in the field, then we may need to take a look at your installation as yours would be the first issue we’ve had with the new feature. If possible, please complete this form to provide access.

    If not possible, try testing the function with a new form and new field map layout and let us know the results.

    We remain at your service.

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