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This topic contains 3 replies, has 2 voices, and was last updated by  admin 3 weeks, 3 days ago.

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  • #17030

    Joey

    Hello,

    I was trying to enable the use of Allow “Editor” user roles to access the plugin? This does not seem to allow the user to utilize the plugin? Is there another step or setting I need to set up?

    Thanks.

    #17032

    admin
    Keymaster

    Change the “How to apply restrictions by user/role?” setting to “User role OR user ID should match” if you want ALL users with Editor rights to access the plugin, or add the specific Editor users IDs to the “Allow downloads for these user IDs:” text box field.

    We remain at your service.

    #17173

    Joey

    I have set this up and there is still no access to the plugin when the user role of (editor) is signed in. It seems to only allow the user with the role of administrator to see and use the plugin. Any thoughts?

    #17175

    admin
    Keymaster

    We would need to troubleshoot the installation, if possible, complete this form and we’ll take a look to see what may be causing the issue.

    We remain at your service.

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