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Receive 3 pdf blank when i submit the form

Home Forums Bugs and Troubleshooting Receive 3 pdf blank when i submit the form

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  • #17501 Reply
    Admin META
    Participant

    Hi! I receive 3 pdf blank after I submit the form. do you know why this issue happens.
    http://hpics.li/b58853d. The files are 1k ?

    #17502 Reply
    Admin META
    Participant

    I change server. Now I receive 3 pdf with No layout or dataset selected.
    I can provide you my admin and password. just ask me by email.
    Thanks waiting for your reply.

    #17503 Reply
    admin
    Keymaster

    There are unfinished, unused, abandoned, or non-working field map layout(s) for the same form that also have email attachment checked. Go through all other field map layouts for the same form and uncheck the email attachment option.

    Or better yet, delete all unused field map layouts by selecting the layout – scroll to the bottom of the layout and click “Delete Entire Field Map”.

    Use this form to provide login credentials if the issue is not resolved. We remain at your service.

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