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Purchased but no reply

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  • #16568 Reply
    Kristy
    Guest

    Hi team,

    I paid for your customizer gig on 21st Aug and emailed the docs but have not received a reply.

    It’s pretty urgent at this stage.

    Copy of email below. Please advise if the form and fields can be ready today?

    =========

    Hello,

    I purchased it today and paid $35 . Paypal email is kristyc@gmail.com and transaction id is 3AD673889A1835539

    Attached is the formidable XML. I have previously tried creating the pdf and mapping the fields myself but couldn’t get it to work correctly. In case you are able to “re-use” the field map and/or refer to it to know which field in the form should match to the PDF field, I’ve attached the backup JSON file as well.

    I also included a screenshot of the issue I faced when I tried to do this myself. However, as I’m sure your PDF-to-PDF-form conversion will be better, I will leave it to you.

    Thanks,
    Kristy

    #16572 Reply
    admin
    Keymaster

    Our apologies, however, your email was not received. Please resend to support AT formidablepro2pdf DOT com and we’ll immediately work on the field map layout.

    We remain at your service.

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