Operation timed out

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This topic contains 1 reply, has 2 voices, and was last updated by  admin 4 months, 3 weeks ago.

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  • #12280 Reply

    subhan
    Participant

    Hi,

    The plugin sometimes successfully send a pdf as email attachment, but also sometimes it fails send the pdf. I got this error message below when fails:

    ” Network Error (tcp_error)

    A communication error occurred: “Operation timed out”
    The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.
    For assistance, contact your network support team. ”

    Can you please suggest me a solution. I am using VPS of Vultr with 512 MB, 1 core, for testing the sending form.

    Thank You.

    #12281 Reply

    admin
    Keymaster

    Sounds like your PDF form size is too large. Can you send a copy of the PDF form to support AT formidablepro2pdf DOT com?

    If not, what is the PDF file size?

    We remain at your service.

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