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mutated vowels (German language) don´t show up in pdf

Home Forums How to mutated vowels (German language) don´t show up in pdf

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #8594
    Ulrich
    Guest

    Hi,
    I´m working on a new webpage and I have the following problem:
    The answers of questions are in German and I want them to show in a pdf, which is generated by your plugin. Now everything works, except the fact, that the mutated vowels (ö,ä,ü) don´t show up in the generated pdf. Maybe it depends on the font, but where can I tell formidable pro2pdf, which font it should use to write the pdf? For example: Helvetica.
    Please help me! I´m troubleshooting since yesterday on that problem and I haven´t found the solution yet.
    Best regards,
    Ulrich

    #8595
    Ulrich
    Guest

    Ah, I forgot to mention: I work with Adobe Acrobat 9 Pro. Since other pdf-reader can show the mutated vowels, I expect that the mistake lies there. But how can I fix it?

    #8597
    admin
    Keymaster

    Fonts are 100% controlled by the PDF form, not our plugin. You’ll need to set the PDF Form Field Font Type in Acrobat 9 prior to uploading the PDF form to the plugin.

    We remain at your service.

    #8633
    Ulrich
    Guest

    Thank you. I changed the Font from Helvetica to Arial. Now it works!

Viewing 4 posts - 1 through 4 (of 4 total)
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