mutated vowels (German language) don´t show up in pdf

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This topic contains 3 replies, has 2 voices, and was last updated by  Ulrich 1 year, 5 months ago.

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  • #8594

    Ulrich

    Hi,
    I´m working on a new webpage and I have the following problem:
    The answers of questions are in German and I want them to show in a pdf, which is generated by your plugin. Now everything works, except the fact, that the mutated vowels (ö,ä,ü) don´t show up in the generated pdf. Maybe it depends on the font, but where can I tell formidable pro2pdf, which font it should use to write the pdf? For example: Helvetica.
    Please help me! I´m troubleshooting since yesterday on that problem and I haven´t found the solution yet.
    Best regards,
    Ulrich

    #8595

    Ulrich

    Ah, I forgot to mention: I work with Adobe Acrobat 9 Pro. Since other pdf-reader can show the mutated vowels, I expect that the mistake lies there. But how can I fix it?

    #8597

    admin
    Keymaster

    Fonts are 100% controlled by the PDF form, not our plugin. You’ll need to set the PDF Form Field Font Type in Acrobat 9 prior to uploading the PDF form to the plugin.

    We remain at your service.

    #8633

    Ulrich

    Thank you. I changed the Font from Helvetica to Arial. Now it works!

Viewing 4 posts - 1 through 4 (of 4 total)

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