Multiple pdf from the same form attaching to email

Home Forums Bugs and Troubleshooting Multiple pdf from the same form attaching to email

This topic contains 2 replies, has 2 voices, and was last updated by  Krista Jonas 1 week, 3 days ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #16666 Reply

    Krista Jonas
    Participant

    I have no idea why but when the simple form is completed it sends an email with the correct pdf attached but it also sends two others that are not correct versions of the same pdf. ? How do I get rid of the other ones?

    Thanks,

    Krista

    #16667 Reply

    admin
    Keymaster

    This happens when you have test, abandoned, or failed field map layouts for the same form. To fix, delete all unused field map layouts or at least change the Email Attachments setting to NO.

    We remain at your service.

    #16713 Reply

    Krista Jonas
    Participant

    Thanks deleting the old file maps fixed it.

Viewing 3 posts - 1 through 3 (of 3 total)
Reply To: Multiple pdf from the same form attaching to email
Your information: