September 16, 2015 at 5:04 am #1870
When I try to “Export” after selecting “Field Map to use,” it keeps giving me a Loading layout… Please wait… and never loads the PDF layout for me to map my fields to.
I think this is 1:25 in your Installation Demo video.
I went back and looked at the PDF and there are 3 fields I created in it and there are 3 form fields in the Formidable form.
KevinSeptember 16, 2015 at 5:17 am #1871
“Loading layout… Please wait… ” usually means the Field Map Layout or PDF form was not setup or saved correctly. Can you email a temporary login to your WP install, or if not, please email the PDF form, a link to the Formidable form and a screenshot of the entire “Field Map Designer” with the Formidable Form, Dataset and Layout selected to support AT formidablepro2pdf DOT com.September 16, 2015 at 5:25 am #1872
emailed you temp access to our WP install.
KevinSeptember 16, 2015 at 9:23 am #1904
It appears the issue is the Formidable plugin version, which must be higher than (or equal to) 2.0.9. Yours is at 2.0.8. We’ve added a message on our plugin page informing users they must update the Formidable Forms plugin and where to update the Formidable Forms plugin in one click, usually located at “wp-admin/update-core.php”.
Update Formidable Forms and it should work fine, let us know if you still experience issues.
We remain at your service.
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