Limited sites activation

Home Forums Everything Else! Limited sites activation

This topic contains 4 replies, has 2 voices, and was last updated by  admin 6 months, 1 week ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #17462 Reply

    Gary
    Participant

    The license information on my upgrade order states Unlimited Sites (Order Number : #7914). However when viewing the dashboard when logged in to http://www.formidablepro2pdf.com/my-account/ it shows I have activated the licence key on 10 sites and have 0 sites and 9999989 forms left.

    I need to add some more sites. Can you allow this please?

    #17463 Reply

    admin
    Keymaster

    Your account has been corrected, we apologize for the error, it appears you purchased the UNLIMITED SITES | 1 – FORM version but were assigned the UNLIMITED FORMS | 1 – SITE version.

    We remain at your service.

    #17465 Reply

    Gary
    Participant

    Great! Thanks for your help. Is is possible to upgrade to unlimited sites and unlimited forms? I can’t see how to do that on the website.

    #17466 Reply

    admin
    Keymaster

    Our apologies, the upgrade form should provide an option to upgrade, we are working on resolving the issue. In the meantime, you can use this link to manually upgrade for one full year from the day you complete this form.

    We remain at your service.

    #17467 Reply

    admin
    Keymaster

    The upgrade form is working correctly now. Thank you for notifying us of this issue.

    We remain at your service.

Viewing 5 posts - 1 through 5 (of 5 total)
Reply To: Limited sites activation
Your information: