Issue setting up inorder to check it out.

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This topic contains 5 replies, has 2 voices, and was last updated by  admin 1 year, 7 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #5085 Reply

    Cassidy
    Participant

    I downloaded your plugin to checkout before upgrading and the issue I’m running into is that it outputs a file that’s not a PDF and isn’t filled in, I’m assuming it’s because I don’t have PDFtk on my server, but I cant get core access from my hosting company in order to install it. here’s the config on the plugin, please let me know if there’s a workaround, or I wont be able to use your application.

    #5086 Reply

    Cassidy
    Participant

    Site URL: https://www.mrnwest.com/
    Plugin folder: formidablepro-2-pdf
    PHP version: 5.4.36
    WP version: 4.4
    FrmAppHelper: Yes
    Trial: Yes
    PDFTK: No
    System: Linux ps443495 3.1.9-vs2.3.2.5vs2.3.2.5+ #3 SMP Wed Feb 12 13:51:29 PST 2014 x86_64 x86_64 x86_64 GNU/Linux
    CURL: 7.22.0
    CURL error: No
    CURL test: Yes
    PHP Extensions: Core, date, ereg, libxml, pcre, sqlite3, filter, mbstring, SPL, PDO, Reflection, pdo_sqlite, hash, session, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dom, standard, ftp, gd, gettext, exif, iconv, imap, json, mcrypt, mysqlnd, mysqli, openssl, pcntl, pdo_mysql, posix, pspell, mysql, SimpleXML, soap, sockets, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib, imagick, memcached, mhash
    Plugins: Ultimate_VC_Addons/Ultimate_VC_Addons.php, essential-grid/essential-grid.php, formidable-signature/signature.php, formidable/formidable.php, formidablepro-2-pdf/fpropdf.php, js_composer/js_composer.php, masterslider/masterslider.php, ninja-forms-style/ninja-forms-style.php, ninja-forms/ninja-forms.php, update-control/update-control.php, updraftplus/updraftplus.php, w3-total-cache/w3-total-cache.php, woocommerce-gateway-paypal-pro/woocommerce-gateway-paypal-pro.php, woocommerce-quick-checkout/woocommerce-quick-checkout.php, woocommerce/woocommerce.php

    /home/mrnadmin/mrnwest.com/wp-content/plugins/formidablepro-2-pdf/fields is writable: Yes
    /home/mrnadmin/mrnwest.com/wp-content/plugins/formidablepro-2-pdf/fields can have files: Yes
    /home/mrnadmin/mrnwest.com/wp-content/plugins/formidablepro-2-pdf/fields write successful: Yes
    /home/mrnadmin/mrnwest.com/wp-content/plugins/formidablepro-2-pdf/fields delete successful: Yes
    /tmp is writable: Yes
    /tmp can have files: Yes
    /tmp write successful: Yes
    /tmp delete successful: Yes
    /home/mrnadmin/mrnwest.com/wp-content/uploads/fpropdf-forms is writable: Yes
    /home/mrnadmin/mrnwest.com/wp-content/uploads/fpropdf-forms can have files: Yes
    /home/mrnadmin/mrnwest.com/wp-content/uploads/fpropdf-forms write successful: Yes
    /home/mrnadmin/mrnwest.com/wp-content/uploads/fpropdf-forms delete successful: Yes

    #5088 Reply

    admin
    Keymaster

    Please confirm you have;
    1. Installed Formidable Forms Plugin, created at least one form and submitted data to that form at least once.
    2. Installed our plugin, uploaded a pre-made PDF form, and created a field map layout to link the Formidable Form to the PDF Form – using dropdown lists to choose the fields from both forms (and you didn’t need to type in any field names).

    If all is confirmed, may we log in to your site to check the installation? if yes, please complete this login support request form.

    If login is not possible, please provide a screenshot of the entire Field Map Layout showing after selecting the Form, Dataset and Field Map Layout, and the final link after clicking export, so that we may further troubleshoot the issue.

    #5154 Reply

    Cassidy
    Participant

    Yes I have done all those, and here’s a few screen shots I took so you can see all that along with the download link, let me know if you need more data.

    Filled out form:
    http://www.mrnwest.com/screen-shot-2015-12-31-at-2-53-33-pm/

    Field map layout 1:
    http://www.mrnwest.com/screen-shot-2015-12-31-at-2-55-04-pm/

    field map layout 2:
    http://www.mrnwest.com/screen-shot-2015-12-31-at-2-55-15-pm/

    Download link:
    https://www.mrnwest.com/wp-admin/admin-ajax.php?action=wpfx_generate&form=mukbc5&layout=13&key=b9b2334aa222444a54fe8964c5b2d534

    #5156 Reply

    admin
    Keymaster

    Thank you, I need a little more data;
    1. Paste the “url result” after clicking the download link
    2. Does the merge work from the plugin screen after selecting the form, dataset, layout and clicking the Export button?
    3. Paste the entire shortcode that was used to copy the download link above.

    • This reply was modified 1 year, 7 months ago by  admin.
    #5160 Reply

    admin
    Keymaster

    Never mind! I see the issue, it’s the signature field in the PDF file. We map to Adobe Text Fields our plugin is not compatible with Adobe Signature Fields.

    To fix: Replace the PDF Signature Field with a PDF Text Field and change the Field Map Layout to the PDF Text Field.

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