April 5, 2017 at 12:22 am #12428
I have problems to generate a PDF for one entry only. Other entries work. I have checked server error logs and could not find anything. What could be the problem?
MartinApril 5, 2017 at 12:38 am #12429
There may be a large image, incompatible data in a field, or something wrong with the entry. This is not an issue we have experienced often enough to have a go to reason… We would need more info…
To troubleshoot, try this… Duplicate the entry using Formidable’s “Duplicate” function in the Admin Entries page, and see if it merges, if it does merge, then something’s wrong with that particular Formidable entry.
If it doesn’t work, then somethings wrong with the data.
Try editing the entry and deleting data one field at a time and testing the merge until you find the field causing the merge to fail.
Then, let us know the results… we remain at your service.April 5, 2017 at 3:02 am #12432
I have 4 images, each around 4MB in size… I have tried to duplicate the entry but get the same result.
Is there any way to resize the images on upload?April 5, 2017 at 3:09 am #12433
I have found the problem. It WAS the big images. I have found a plugin the resizes and compresses images when uploading:
It does work now
CHeersApril 5, 2017 at 5:38 am #12435April 5, 2017 at 5:40 am #12436
Sorry, didn’t see the 2nd message post, glad you were able to make it work and thank you for letting us know about the other plugin!
We remain at your service.