February 11, 2016 at 6:55 am #6292
There was an error generating the PDF file.
This activation code is not valid.
We do have a valid license.
I can’t find a location to re-enter the activation code.February 11, 2016 at 7:13 am #6293
Use the “Activated Forms” tab from the plugin screen to enter your key. If you are still having issues, email a screen shot of the “Activated Forms” tab to support AT formidablepro2pdf DOT com
We remain at your service.February 11, 2016 at 9:19 am #6298
I don’t have that tab because I had a problem before and was told do so something that took that tab away. I think that problem was that I could only activate one form even though I have the unlimited version.February 11, 2016 at 10:01 am #6303
. Did you get the installation to work and now receiving an error?
. Is the error with all merge forms, or just one?
. Did something change recently with your server or site?February 11, 2016 at 11:05 am #6304
Yes, the update was successful. I must admit I only have one form producing a PDF at the moment. I will create another and test it and let you know.February 11, 2016 at 12:24 pm #6305
No didn’t work for the new form either. And I am no longer able to “activate” a form – I was told I wouldn’t have to any more.
Nothing has changed with my server.February 11, 2016 at 12:37 pm #6306
Please follow the same instructions to unlock your intranet version of the plugin again, it appears something has caused the plugin to revert back to the free version.February 11, 2016 at 4:09 pm #6317
Still trying to find the reason you received the error, did you update the plugin? Please let us know if the unlock file fixes the issue.February 12, 2016 at 5:52 am #6372
I’m sorry. Those instructions were emailed to me and I no longer have that email. Will you please send me the instructions for unlocking the intranet version of the plugin again. Thanks.February 12, 2016 at 5:55 am #6373