Checkbox with multiple selections not mapping

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This topic contains 4 replies, has 3 voices, and was last updated by  Terry Tomasini 1 year, 2 months ago.

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  • #7964

    Terry
    Participant

    On the form, I’ve named the field and added several option descriptions.

    On the pdf, I’ve given each checkbox a unique name and enter in the value the option description fro the form.

    In the filed map, I’ve mapped the field name to each corresponding form field name for each option and selected “no formatting”.

    I fill out the form and check all boxes as a test.

    When I run the merge, all checkboxes are blank.

    What next?

    Thank,

    Terry

    #7967

    admin
    Keymaster

    Sounds like everything was done correctly, so at this point we would need to take a look at your installation or if that’s not possible then can you provide the PDF form, a link to your web form, and a screenshot for the entire field map layout for further evaluation?

    Please complete this form.

    We remain at your service.

    #7971

    admin
    Keymaster

    Thank you for bringing this to our attention, it appears the functionality was lost after a recent update. We are working to fix the issue and will reply as soon as an update is available.

    We apologize for the delay, in the meantime, a work-around would be to create and map one checkbox field for each PDF field, however we expect to resolve this issue quickly.

    We remain at your service.

    #7978

    admin
    Keymaster

    The bug has been resolved with the latest release which has been uploaded to your installation and confirmed to be working as expected.

    We remain at your service.

    #7982

    Terry Tomasini

    You’re the greatest!

    Thanks for the quick response and bug fix.

    Terry

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