Check Boxes are not working

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This topic contains 3 replies, has 2 voices, and was last updated by  Kipland 10 months ago.

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  • #11467

    Kipland
    Participant

    Checkboxes are not populating on any of my forms at all. They are all returning empty on all my forms. Original files have checkboxes created in adobe acrobat. Everything else seems to be working but the checkboxes. Renaming the fields and titles do not seem to work either.

    #11468

    admin
    Keymaster

    Each PDF checkbox field must have a unique name and you must map the Formidable Checkbox Field to each of the PDF checkbox options in the Field Map Layout. Confirm you are setting the PDF Checkbox field’s EXPORT VALUE to the Formidable Form’s Checkbox value by using copy/paste. (If the Formidable checkbox value is too long or contains special characters, then use Formidable’s “Separate Values” function)

    Regarding Radio Buttons, you MUST name all PDF options the same, and change the PDF Radio Button EXPORT VALUE of each option to match (use copy/paste) each value from the Formidable Form radio button field options. (Again, if the Formidable checkbox value is too long or contains special characters, then use Formidable’s “Separate Values” function)

    If you need further assistance, are you able to send the PDF to support AT formidablepro2pdf DOT com?

    If not, let us know which PDF Forms editor you are using so that we may reference the correct EXPORT VALUE setting name.

    We remain at your service.

    #11469

    Kipland
    Participant

    I sent an email.

    #11471

    Kipland
    Participant

    Did you receive my email? I have done research and do not know what I did wrong on the forms.

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