Blank Page

Home Forums How to Blank Page

This topic contains 3 replies, has 2 voices, and was last updated by  admin 5 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #12143 Reply

    Stuart McLean

    Hi
    Using your plugin – Formidable Pro2PDF I have managed to map the form to my pdf. The only issue is when I click the submit button, the email is sent with the pdf attachment – fantastic, however on my website the screen goes blank – I do not see the confirmation message or the download link for the file. Looking in your database I see someone else had a similar problem and your response was that there was likely to be unfinished, unused, abandoned, or non-working layout(s) for the same form. In my case I only have the one Field Map for the form. Please help!
    Stuart

    #12145 Reply

    admin
    Keymaster

    Actually, in your case it sounds like the shortcode is formatted incorrectly, please copy/paste the shortcode from your On Submit Message box to the reply message box below for further evaluation and review.

    We remain at your service.

    #12156 Reply

    Stuart

    As per your request please fin short code from Message – On Submit below:

    Your report has been successfully emailed to [237]
    [formidable-download form=”axgan22″ dataset=[id] layout=”27″]

    Stuart

    #12158 Reply

    admin
    Keymaster

    Hummm… shortcode seems okay.

    Please complete this form to have us login and take a look. Or if login is not possible, please provide a screenshot of the Form’s ‘settings’ page and the entire Field Map Layout with the Form, Dataset, and Layout selected.

    We remain at your service.

Viewing 4 posts - 1 through 4 (of 4 total)
Reply To: Blank Page
Your information: