Blank Page after submission

Home Forums Bugs and Troubleshooting Blank Page after submission

This topic contains 1 reply, has 2 voices, and was last updated by  admin 7 months, 2 weeks ago.

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  • #12006 Reply

    Gail
    Participant

    When I turn on the email attachment, then on form submission the web page becomes blank.

    Everything else appears to be working. Any ideas?

    Thanks

    #12007 Reply

    admin
    Keymaster

    Yes, sounds like you have unfinished, unused, abandoned, or non-working field map layout(s) for the same form that also have email attachment checked. Go through all other field map layouts for the same form and uncheck the email attachment option. Or better yet, delete all unused field map layouts by selecting the layout – scroll to the bottom of the layout and click “Delete Entire Field Map”.

    Then, let us know if the issue is resolved. We remain at your service.

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